COVID19 UPDATE: How HHHunt is Working to Protect our Residents, Customers, and Team Members. Read More
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HHHunt Apartment Living
COVID-19 Response

Over the past several weeks, the spread of COVID-19 (Novel Coronavirus) within the United States has resulted in unprecedented disruptions to our daily lives. HHHunt will continue its operations but for the health, wellness and safety of our team members, residents, families, customers and guests, effective immediately, we are taking the following steps across our company.

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Social Distancing: In accordance with Centers for Disease Control guidelines, we are implementing social distancing practices immediately. This includes promoting teleworking for certain team members, recommending virtual tours or private appointments of our model and apartment homes, and suspending all large, in-person company meetings.
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Increased Focus on Cleaning/Disinfecting: To deter the spread of the virus, we are working with our in-house janitorial teams and external partners to thoroughly clean and disinfect all common spaces in our senior living, apartment home, new home, and planned communities properties.
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Postponing All Events: All scheduled events, including family nights, VIP list open houses, and HOA events, have been postponed. To help flatten the curve of the spread of coronavirus, we must end all gatherings where infection could spread.
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Ending Physical Interaction: The Centers for Disease Control and World Health Organization have recommended the end of all physical interactions. This includes hand shaking.
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Staying Informed: Our Senior Leadership Team is closely monitoring all guidance from the Centers for Disease Control and Maryland, Virginia, North Carolina, and South Carolina health departments. We will be sharing information with our team members, residents, and customers regularly through our website, social media, and HHHunt employee app.

We understand that this is a challenging time for everyone but our commitment to our people and our communities is stronger than ever. We appreciate your trust in HHHunt.

HHHunt Apartment Living Procedures
In accordance with HHHunt Corporation’s response to COVID-19, HHHunt Apartment Living is taking the following steps, effective immediately, at all Apartment Living communities:

Financial Hardships Due to COVID-19
At HHHunt, we are committed to being customer focused and understand the financial hardships that some of our residents are facing as a result of the COVID-19 pandemic. Please contact your leasing office and a member of our team can discuss policies we have in place, including payment plan options.  Please remember, you will need to provide documentation for proof of hardship due to COVID-19 to qualify for the program.

Postponing Events
All community events will be postponed and rescheduled for a later date. Residents are discouraged from gathering in groups at the community.

Offices Remain Open
Our offices remain open and are operating under normal business hours. Our team is here to assist our residents and feel free to contact us via phone or email. If you'd like to visit the office, please be sure to follow posted signage. Our team will be happy to greet you with a smile, but not a handshake to follow CDC guidelines and diminish contact.

New Emergency Service Request Policy
HHHunt Apartment Living is committed to following guidance from government officials and public health experts about ways to reduce the spread of COVID-19. The health, wellness and safety of our team members, residents, customers and team members continues to be our top priority. As part of that response, our community is establishing an Emergency Service Request Policy which reflects recommendations to reduce in-person contact as much as possible. Effective immediately, our community’s service team will only respond to service requests that qualify as an emergency.

Please note that the following issues are considered an emergency:

  • No Heat
  • No A/C
  • No Refrigeration
  • No Hot Water
  • No Water
  • No Power
  • Beeping or inoperable Smoke Detectors
  • Oven not working (please note that this applies to ovens only, not a microwave)
  • Washer or Dryer not working
  • Wild animal in the apartment (for example, a squirrel, bat, snake, etc.)
  • Security issues (for example, a broken window, broken door, non-functioning lock, etc.)
  • Fire
  • Flood

Our service teams will work as quickly as possible to address these emergency service requests. Residents can still submit non-emergency request at this time, but please be aware that those service tickets will be completed after the community returns to normal operations. We’ll alert all residents once we receive government guidance to return to normal operations.

Tours Available
If you're searching for a new apartment home, we’re still open. Please call the community office to arrange a tour in advance of visiting the community.

Closing Common Spaces
In order to reduce the likelihood of spreading the virus, access to common areas, amenities and pool decks is now restricted.

While the office is open, feel free to contact your community team with any questions or requests. The community’s emergency line is also always available for residents.  We appreciate your cooperation to ensure that we can provide a safe and healthy environment for our residents and team members.  We will continue to update this web page as information changes.

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